MAK brick and blocklaying is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what personal information we collect, why we collect it, and how we protect it.

1. Who we are

MAK brick and blocklaying is an Australian masonry and bricklaying company operating in West Sydney, NSW. We can be contacted at:

2. Information we collect

We may collect the following personal information when you use our website or contact us:

  • Contact form: first name, last name, email address, phone number, project type, and project description.
  • Direct contact: information you provide when calling or emailing us directly.
  • Automatically collected: IP address, browser type, pages visited, and referring URL through standard web server logs. We do not use tracking cookies or analytics platforms.

We only collect information that is necessary to respond to your enquiry or deliver our services.

3. How we use your information

Your personal information is used solely to:

  • Respond to your quote request or general enquiry.
  • Prepare and deliver an estimate or proposal for your project.
  • Contact you regarding an ongoing project.
  • Comply with legal obligations.

We do not use your information for marketing, profiling, or automated decision-making.

4. Disclosure of your information

We do not sell, trade, or rent your personal information to third parties. We may disclose information only in the following circumstances:

  • To our employees or contractors directly involved in your project, on a need-to-know basis.
  • Where required by Australian law, court order, or government authority.
  • With your explicit consent.

If we use a third-party contact form processor (e.g. Formspree), that service may temporarily hold submitted data. Such services are bound by their own privacy policies and operate under appropriate data processing agreements.

5. Data storage and security

Your information is stored securely on Australian or overseas servers used by our hosting and communication providers. We take reasonable steps to protect it from misuse, interference, loss, and unauthorised access, including the use of HTTPS encryption on this website.

While we take all reasonable precautions, no method of internet transmission is 100% secure. If you have concerns, please contact us directly by phone.

6. Retention

We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Enquiries that do not proceed to a project are typically deleted within 12 months.

7. Your rights

Under the Australian Privacy Principles, you have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate or outdated information.
  • Withdraw consent or request deletion of your information (subject to legal obligations).
  • Complain about a breach of the APPs.

To exercise any of these rights, contact us at nathan.brewin@makbrickandblocklaying.com. We will respond within 30 days.

8. Complaints

If you believe we have breached the Australian Privacy Principles and are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated "Last updated" date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

10. Contact us

For any privacy-related questions or requests, please contact us at:
nathan.brewin@makbrickandblocklaying.com  ·  +61 421 437 502